When you hear the title IT professional, do you have an understanding what it actually means? Or, what he or she does? If you are a professional of any kind, you are engaged or qualified in a profession that requires special education, skill or training.
A network operations center or NOC is a centralized location where IT support technicians can supervise, monitor and maintain client networks. Many managed IT service providers (MSP) use these centres to ensure 24/7 uptime for all of their clients. An MSP maintains an in-house NOC, outsources a third-party provider, or chooses a mixed solution; nevertheless, NOC services, functions and responsibilities
Ransomware attacks can be extremely costly as it can impact a business’s productivity, reputation, and continuity. It is never advised to pay a ransom, but many business’s do. Ransomware is a malicious software that is designed to block its victim’s access to a computer system until a sum of money has been paid. It has some key characteristics that differentiate
As a business owner, it would be simple if you could just put a system in place and it manages itself. But we all know that doesn’t happen. Systems require strategies in order to run effectively, and it’s essential that you consider proactive IT management to achieve that. What is proactive IT management? Proactive IT management involves the integration of
Outsourcing basic IT functions such as payroll, website hosting and email have long become the norm for businesses. But business owners, like you, are realizing that the world of managed IT service is so much more than that. To help you see all that managed IT services have to offer, here are our first 4 reasons why you should starting
In the digitally dependent year of 2017, businesses can’t afford to lose their data. Whether this occurs from cyber-attack, human error, or natural disaster, data loss is quite the risk to put on your company. This is why an effective backup and disaster recovery (BDR) solution is essential to virtually every business. But first, what is BDR (Backup and Disaster
Many companies are embracing the services of an IT service provider purely owing to the fact that they are worried about the security threats caused due to the expanding teams and increasing probability of human error and negligence. Many companies also opt to work with a managed IT services provider since they also want to prove that they adhere to
Outsourced IT services have helped companies grow their business and help them align their focus on the actions that deliver growth and superior client satisfaction. Gone are the days when outsourcing seemed like a gamble. Now people can capitalize on technologies and services that the IT partner specializes in. By leveraging and maximizing the opportunities at hand, businesses
Trying to find the right partner for your business is always a challenge and may throw unexpected surprises. It is a long process that involves careful research and you may need to choose between several such service providers. This phase involves a well co-ordinated effort to ensure that the companies that are involved in the business pitch process are capable
Companies seek managed IT services to gain access to services, products and skills that were otherwise unavailable. Having these services on board enables organizations to increase productivity and reduce costs of the operations while bettering customer experience and product quality. In companies that manage their own IT teams there is a great investment of time and efforts on these operations.