Support
As part of our Managed Services offering, Dynamix Solutions can fully monitor and support your network, servers and desktops.
Enterprise Network Monitoring
The Dynamix Solutions network operation team assumes responsibility for the minute-to-minute network monitoring required to ensure maximum network uptime. This includes:- System failure notification
- Proactive network monitoring and management
- Network performance monitoring
- Network performance analysis
Flexible Network Service Offerings
We recognize that your needs are specific, so you may choose from any combination of these modules of service:- Proactive remote Network Monitoring and Management
- Network Performance Monitoring
- Regular performance and activity reporting
- Web reporting
- Turnkey Full Network Management
- Application and server monitoring
Service coverage can be tailored from 7x24x365 or any portion thereof - from after- hours weekdays to weekends and holidays.
Support Services
Under our Managed Services program, you can choose the kind of support that makes the most sense for your users and your business:- Remote desktop support
- Helpdesk
- Remote and On-Site Server Support
- Remote and On-Site Desktop Support
- Telephone Support
- Online Support