COMPUTER AND NETWORK SUPPORT

Dynamix can support every component of your IT environment – including workstations, servers, and network devices. Routers and network switches are the lifeblood of any network. Dynamix can keep your system healthy, ensuring the free flow of your information and the carefree running of all your applications.

Serving Toronto, GTA, Calgary and surrounding areas, we give our clients computer and network support services that work for their business and their budget.

Support includes:

Router, firewall, network switch support, monitoring and maintenance
Computer application support
Computer help, both remote and on-site

Network Support Services

Our skilled and certified experts give access to today’s most in-demand network skills — all without having to find, recruit, pay and manage in-house staff.

Probably many don’t work in IT, and don’t keep up on what today’s network professionals need to know a year from now. Well however, Dynamix also takes care of the cost and effort associated with keeping IT staff completely trained on all the newest technologies.

So clients can relax knowing that our staff is constantly trained and up-trained to keep up with industry standards and needs.

If you have any questions about computer and network support services:

Simply call us at our Toronto office (416) 657-2449 or our Calgary office (403) 456-2183.

Optimize Company’s Network Security Budget

The statistics are frightening? In an FBI survey about cybersecurity, 90 percent of those responding said they had suffered a computer security breach in the previous year. A full 80 percent admitted these breaches were directly responsible for financial losses from fraud and the theft of proprietary information.

The lack of proper computer network security is a hazard businesses cannot afford. Most businesses these days are doing a constant balancing act with funds, however they need to know the ways to get the biggest bang for their network security budget.

BOOST YOUR SECURITY WITHOUT BREAKING THE BANK

Security experts have a number of ways to block or detect unwanted traffic that can be achieved without breaking the network security budget. Installing a firewall and virus protection are vital, but they are just the first of the steps you can take to avoid costly breaches. 

In order to avoid these consider the following measures:

Consolidate

There are a number of people or departments in the organization, such as legal, IT, human resources, who have security responsibilities. Get together with them and see where areas may overlap and work on how to partner with them.

Experts

Security technology can be expensive and may require expertise that business does not have or may need to hire. Rather than spending on that plan just now, consider putting off for a budget cycle and try outsourcing the need to one of the many reputable companies that have come online to offer such specialized services and focus on what the company can do at this time.

Investigate

Any security vendor will need to be investigated to make sure it brings true value to the company. In addition, they should have enough technical depth in case the needs change as the company grows, since changing security partnerships can bring added costs in re-training and re-tooling.

Training

Consider the advantages of cross-training existing personnel as a way of boosting the value of the network security budget. Also, given staff turnover, make sure to have a defined training agenda, perhaps with regular “lunch and learn” sessions or attendance at meetings of local Information Systems Security Association chapter meetings.

Policy

Meet the legal adviser and security team to come up with an easily understandable, thorough security policy that matches the culture of the business. Make sure all staff members are up to speed on it and enforce it.

Educate

Teach staff the security basics by making sure they know what constitutes a strong password, for example, or to be sure they shut down their computer when they are away from their desk. Threats of firing if security measures are not complied with may seem drastic, but they will improve compliance.

Update

Check the firewall logs and update the virus protection regularly. If any computers owned by the employees are to be added to the network, be sure they have up-to-date virus software already installed prior to making the connection. Also, if the anti-virus software is obtained via a subscription, many have handy, built-in update features that will reduce administrative time and effort.

Settings

Always change the manufacturer’s default settings on the systems when they are installed. Cheaters trying to access the system are altogether familiar with the holes they can exploit in the default settings.

Remove

Un-install and get rid of all unnecessary applications and services that might still be lurking on the system. These can be an easy backdoor for hackers in the event of a new hole in security, because they might have been forgotten and not patched.

To encourage network security, remember that less is more. Less access for fewer people makes the protections easier to maintain. Also, keeping the number of applications that run to a minimum makes it easier to keep all security patches thoroughly up to date.

Business can save money by outsourcing IT services and support

Many businesses are turning to outsource IT as a means to reduce and control IT costs. Outsourcing IT services can minimize the number of IT personnel required, as well as decrease the cost of training staff members, thus saving money for the business.

It’s simple, by using resourcing more effectively and releasing unnecessary resources, businesses are able to focus on core competencies in a cost-effective manner. Furthermore, productivity is increased due to less downtime.

Outsourcing IT services and support can save the business money:

Focus on Core Competencies

 If the business is rapidly growing, the demand for IT support is growing as well. Growth takes financial and human resources. When hiring in-house IT personnel or training current staff members, using up resources that could be focused on the business. Instead of pulling resources away from core competencies, outsourcing IT services and support to realign valuable resources and achieve strategic business goals.

Control IT Costs

One of the most appealing aspects of outsourcing IT is the ability to control IT costs. IT can become expensive with maintaining in-house IT personnel, as well as repairing and updating software and hardware. When you choose to outsource IT services, the costs associated with hiring an employee are eliminated. In addition, most IT providers receive better discounts on various technologies, these discounts are passed onto the business.

Plan Your Budget

An IT provider can help reevaluate and plan the resources necessary to achieve goals. While paying a flat fee, predict an accurate budget necessary to support the IT infrastructure.

Support and Expertise

IT providers have experience with a wide variety of software and hardware. Businesses obtain high-quality support and expertise. With an IT provider, potential problems are identified and fixed remotely.

Pay for Services Rendered

This is one of the most common reasons for outsourcing IT to save money. Essentially, “renting” IT talent when problems arise, instead of hiring staff on a permanent basis. While paying for the service rendered, paying a lot less than full-time IT personnel.

Businesses that choose to maintain in-house IT support staff are able to maintain control over IT functions. However, maintaining in-house IT support staff is becoming more expensive, continuing to impact profitability in a negative manner.

Benefits of outsourcing IT services

Information technology has changed how people run businesses by making it easier for entities to outsource IT jobs. A good example is how IT solutions in Toronto have enabled businesses to provide high-quality services at reduced costs. 

Why do IT businesses outsource to an IT company?

Control of expenses

When outsourced, fixed IT costs become alterable costs. This means paying for what has been utilized hence reducing the overall budget in the end. Outsourcing IT jobs also reduces the costs of labour. This is because employing and instructing IT staff is a costly affair. Once outsourced, all the work is done by the IT company and hence additional staff are not required.

Risk mitigation

The business world is facing different kinds of risks and threats such as market competition, economic changes and government policies. An outsourcing company will help reduce these risks by managing them for the business. This is because they have professionals experienced enough to know how to avoid risks and handle threats.

Outsourcing helps match your competitors

When the business is still growing, and it becomes a challenge to acquire the internal support services that big businesses have built over the years. A good outsourcing company will ensure they get the same services and technology that big businesses are enjoying thereby giving a competitive advantage. There will be more time to engage resources in research and initiate new ideas increasing competitiveness in the market. This is because they will save the valuable time that has been wasted working on the same things that they would be doing for the business.

Innovative Technology

Outsourcing companies have many resources at their disposal that businesses would take a long time to acquire. This makes services better thereby attracting new clients and retaining the existing ones.

Internal exposure

Working with an outsourcing company allows staff members to learn new ideas and skills because they get a chance to work alongside the outsourcing company especially when there is a big ongoing project. By doing so, they develop their competencies which means they may handle similar future projects.

Saves time for other engagement

Outsourcing helps concentrate on other areas that need more attention by helping businesses manage the limited time available. This means that there will be no delays in service delivery and important matters are attended without distraction from the IT department.

Multitasking capabilities

Outsourcing enhances flexibility by allowing you to operate the business throughout the day, all week long. This is because outsourcing companies are able to operate round the clock. This means productivity will be high and so the overall returns.

Security Issues Encountered While Using Cloud

Breach of data

Cloud management systems often target a large volume of data that is stored. Depending on the kind of data that is stored and the importance of it, the impact of a potential breach is massive. Details regarding bank accounts and other materials relating to patents, weapons etc can have a very severe impact. A sound security system must be used to ensure that the data is secure and confined. The organizations are responsible for top-notch IT security and are liable to legal action if such a situation arises.  

Identity management issues

A lot of breaches in data and thefts occur due to negligence towards duties relating to username and password authentication. Failing to ensure that the right people are using the systems and poorly framed passwords often cause havoc. Implementing a multilayer authentication system helps to protect the cloud services since it becomes harder to access with mere passwords.

Many organizations that intend to use the cloud need to be aware of the level of security provided in order to avoid identity theft. Storing all the sensitive access data in the same cloud is risky if the security isn’t satisfactory.

Threats from within the walls

Many companies have been victims of such thefts in the past due to a careless employee or an ex-employee with bad intent. Since they have access to that data it becomes highly vulnerable and nothing can really be done to stop the threat or attack.

Many organizations ensure that only a limited number of staff members receive the access keywords thereby limiting the risk. Implementing an efficient monitoring system will ensure that only the right people are accessing sensitive data. Other details regarding the location of the login can also be recorded. Since 2001, our talented group of specialists has been lightening the technological load for a diverse range of clients, providing a wide range of network security solutions designed to let them get on with the business.

Significant Network Security Measures To Be Considered Before-hand

Network security is accomplished through multiple layers of security, including hardware and software. While using security software, always update and manage the software properly to protect your network.

Network security components to be considered:

Anti-Virus and Anti-Spyware

Anti-virus and anti-spyware software prevent malware from entering the system, and if the malware does manage to enter the system, the software will notify of infection or help remove the malware.

Firewall

Firewalls can be configured to prevent access to specific websites or prevent employees from sending sensitive data outside of the network. In addition, firewalls prevent unauthorized computers from accessing the network.

Virtual Private Networks (VPNs)

A virtual private network (VPN) is used to offer secure remote access. The VPN enables you to send sensitive information across shared or public networks securely by encrypting the data during transfer.

Intrusion Prevention Systems (IPS)

Intrusion prevention systems (IPS) are used to watch network and/or system activities for malware and security threats. The IPS will identify malicious activity, then log information about the activity and attempt to stop it

Ideally, the network security components should work together to prevent threats to the network. The most common threats include:

Hacker attacks
Identity theft
Viruses
Spyware and adware
Zero-day attacks
Data theft

The benefits of network security are vast, including employee productivity, minimal downtime, regulatory compliance, and data protection. Ultimately, network security will protect business assets from a range of threats.

Partners and Clients;Friends

Dynamix Solutions provides a range of Managed IT Services designed to accelerate business productivity, from expert installation and implementation to remote and on-site system management.

Our office in Markham serves Toronto and the GTA. Our office in Calgary serves Calgary and surrounding areas.

CONTACT US