Not Sure IT Outsourcing is Right For Your Company? Read This

it outsourcing

How do you know if IT outsourcing is right for your company? There are several factors to consider, so this can be a difficult question to answer quickly.

To help you make the right choice, we will take a look at the advantages and disadvantages of outsourcing IT for general IT management risks, costs and quality.

Risks

IT outsourcing benefits

Everything in business involves risks, including maintaining your computer network. You can, however, mitigate this risk by working with an outsourced IT company.

This is because, as data processing company Flatworld Solutions said in a recent blog post, “Since the outsourced vendor is a specialist, they plan your risk-mitigating factors better.” The outsourced company also takes on some of the risks associated with managing your IT support system.

IT outsourcing drawbacks

As Colette Meehan of Demand Media said in a recent article, when working with an outsourced company, you run the risk that “confidential, sensitive information (will become) jeopardized.” Fortunately, the risks associated with this drawback can be significantly mitigated by taking the following two steps:

  • Controlling what your outsourced IT support can access
  • Creating an agreement wherein the outsourcing company would face severe penalties for misusing your company’s data

Costs

IT outsourcing benefits

Creating your own internal IT support system is expensive, to say the least. In order to do so successfully, you have to do the following:

  • Hire new employees
  • Purchase new equipment
  • Make room for your new IT support team to operate
  • Invest in a new training program to keep your IT employees sharp

Being much less expensive itself and including everything that you need, outsourcing your IT support allows you to avoid these costs.

IT outsourcing drawbacks

Determining exactly how much your outsourced IT support will cost is not always straightforward. This is because outsourced companies will offer fixed, hourly, monthly, quarterly and weekly billing; it can be difficult to determine which is the least expensive option for your business’ unique needs. You can avoid confusion by clarifying all costs with your outsourced IT support company beforehand.

Quality

IT outsourcing benefits

When you outsource your IT support to a good organization, you gain several benefits, including the following:

  • Access to some of the best IT experts around
  • The latest, greatest IT support equipment available
  • Around the clock helpdesk service
  • Help with the integration of your IT support system

IT outsourcing drawbacks

Unless you work with a bad outsourced company, quality is an area wherein outsourcing your IT support has no drawbacks. This is because a team of proven IT experts with the best equipment at their disposal will always provide better quality support than the alternative.

Now you should know whether or not outsourcing IT is right for your business

 

Regardless of your industry, knowing the best approach to protect and maintain your digital assets is critical for the productivity of your business. To this end, the facts discussed in this article should make whether or not IT outsourcing is right for your company much clearer.

At Dynamix Solutions, over the last thirteen years, we have assisted countless companies large and small migrate from their old systems to better managed IT services.
Through our expert managed IT services, you can confidently let us handle all of your IT needs, such as computer and network support, desktop support, and remote IT support.  Contact us today for a free quote, and smoothly transition into a new era of professional efficient IT support.

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