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21
Apr

The Right Approach to Managed IT services

Many businesses that set out to hit ambitious growth numbers soon realized that managed IT services help in diversifying and managing the business better. Essentially, business leaders realized that there is a need to invest money on these services to save time. This time would soon be the most important asset that they have. Many of the service providers seek

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7
Aug

What’s the Difference Between Service Desk vs. Help Desk?

Many people have heard of help desk and service desk services, but how do they differ and which help desk support option is best? Depending on your needs, you can select IT support and service management options that are most suitable. There are very distinct differences between help desk and service desk services and each is uniquely beneficial for businesses

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2
Feb

Firewall management and its importance

Firewall management is vital to ensure that your business runs without any unexpected breaches. It is undoubtedly an ongoing process and is essential since new technology and processes are always incorporated into a business. By working with a managed IT services provider you know for a fact that your firewall will be managed efficiently. An efficient firewall helps to avoid

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24
Jan

What metrics count in managed IT service industry?

Many companies are embracing the services of an IT service provider purely owing to the fact that they are worried about the security threats caused due to the expanding teams and increasing probability of human error and negligence. Many companies also opt to work with a managed IT services provider since they also want to prove that they adhere to

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3
Jan

The importance of a flawless business continuity plan at times of disaster

  Most companies would agree that they have regularly been affected by some security flaws or breaches. On careful inspection, it has also been revealed in many cases the employees have been directly or indirectly responsible for the breach. Most firms continue to spend more money on breach detection software and will continue to do so since they are extremely

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2
Jan

The importance of working with a 24/7 IT support team

2017 is here. Many of us have strived to maintain excellent levels of service delivery over the years and wish to take it to a higher level with each passing day. At times like these when you and your team are planning to improve processes that directly influence your productivity; you need to also have a reliable managed IT service

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19
Dec

Don’t let cyber threats ruin your new year

You are probably gearing up for the New Year and your leadership team is formulating a plan for the next year that brings you more growth than the current one. In addition to this, you also need to ensure that your business is protected from any form of threats going forward. The last thing you need in the New Year

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9
Dec

Most commonly observed security threats

Organizations have been taking security related matters very seriously in the last few years.  The statistics reveal the reason behind this sense of concern. In 2015 alone, more than 100 million records were exposed owing a breach in data. This amounts to an approximate damage in the range of $1 billion. 2015 also saw a 30% increase in the number

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5
Dec

Recovering from a data breach incident

Many small to mid-sized business feel that they may be safe from a data breach and that they don’t fall under anyone’s radar. Hence they rarely prioritize the need to develop and response plan to such an event.  Once they find themselves in that situation, it becomes hard to deal with the problem on a real time basis and the

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29
Nov

Here’s why you can’t overlook cloud backup for businesses

  With modern businesses expanding their scale of operations every day; there is an immense responsibility on the efficient handling of important data and files. This data is crucial to business success and needs to be maintained with great confidentiality. The growth and the reliance of cloud data has primarily been due to the fact that it has proven to

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